1345 is the Ministry of Justice's multilingual contact center for immigration, stay, and daily-life administration. It operates weekdays 09:00–22:00; after 18:00 only Korean, English, and Chinese are available, and the official page does not state that calls are toll-free.
This guide preserves the wording of the official manual. It is not a decision about your case — outcomes change with your stay history, income, family status and record, and the manual is revised. Before you file anything, confirm directly with the immigration office that covers your address, or read the official source linked above.
Direct answer
1345 is the Ministry of Justice's multilingual contact center for immigration, stay, and daily-life administration. It operates weekdays 09:00–22:00; after 18:00 only Korean, English, and Chinese are available, and the official page does not state that calls are toll-free.
Sources
Task
Education
Visa
All visas
Program
General
Region
Nationwide
1345 is the Ministry of Justice contact center for immigration, stay, and daily-life administration. Official hours are weekdays 09:00–22:00. After 18:00, only Korean, English, and Chinese are available. Within Korea, call 1345 without an area code.
The official page does not describe 1345 as toll-free or list a separate consultation fee. Do not assume the call is free; check voice-call or international charges with your carrier.
1345 without an area code.*.0 for an adviser.1345 can explain current rules and routes, but it does not guarantee the outcome of an individual application. Confirm your status, application type, required documents, and responsible immigration office.
Sign in before downloading document packages. We keep downloads behind an account gate.
Sign in to download